365 Day Limited Warranty

We take pride in the quality of our products and the happiness of our customers. If for some unexpected reason you discover a quality issue with your product, we offer a Limited Warranty on all Rossie Home® products against defects in materials or workmanship for one year from the date of purchase. During the Limited Warranty period, we will replace at no charge to you any product determined by us to have a manufacturer's defect. Replacements will be the identical item or a reasonable equivalent, at our sole discretion. This Limited Warranty does not cover any problem caused by conditions, malfunctions, or damage not resulting from defects in materials and workmanship. Please note that because we are unable to control the quality of our products sold by unauthorized sellers, unless prohibited by law, the Limited Warranty is not available for products purchased from unauthorized sellers.

How to Obtain Warranty Service: Please email us at support@rossiehome.com or contact us by phone at (833) 527-3375 between 8:30 am – 5:00 pm CST. Please be prepared to provide some proof of where and when you purchased your product and help us to understand the defect so that we can strive for better quality in the future.  Upon review and approval, we will promptly send you a replacement at no charge.

CONSUMER INFORMATION:

Some states do not allow the exclusion or limitation of incidental or consequential damages or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.