FAQ

What is the cushion material?
Depending on the product, the cushion material varies. Please scroll down to the item specifications to learn more about the material contents.

How do I store my lap desk or lap tray?
It's best to store your lap desk or lap tray vertically rather than flat on the floor. 

What should I do if my product arrived damaged?
If the product was purchased through a third-party vendor, please refer to their policies on returns or exchanges. If you purchased directly from the Rossie Home® website, please contact us via email or phone so we may help resolve this issue.

How do I clean my product?
Please refer to our cleaning guide.

Do you have a warranty policy?
Please visit our Warranty page to learn more. 

Does this prevent EMF radiation?
Technically, our products do not contain any kind of EMF blocking material. However, exposure intensity decreases as you increase your distance from the object that is sending out the waves. Therefore, one can conclude that elevating your laptop on a cushioned lap desk/tray would slightly lessen any potential EMF exposure and be better than having the laptop directly resting on your lap.

What is your refund policy?
Please see our Returns & Refund page.

Do you offer any collaboration opportunities?
Please email us if you are interested in a collaboration.